This page explains the main ways JACE Private Hospital handles information provided through the website and clinic enquiries.
We collect the information you choose to send us, such as your name, email address, phone number, treatment interest, and enquiry details. We may also keep records of communications needed to arrange appointments or respond to questions.
We use your information to reply to enquiries, arrange consultations, process referrals, and provide information about our services. We only use personal information for legitimate clinic and patient-service purposes.
We do not sell your personal information. We only share it where necessary to deliver our services, comply with legal obligations, or work with trusted service providers acting on our behalf.
We retain enquiry and service records only for as long as necessary for clinic operations, patient care, legal obligations, and complaint handling.
You may request access to the personal data we hold about you, ask for corrections, or raise a concern about how your information is handled. Please contact the clinic if you would like to make one of these requests.