Patient Information
Everything patients usually need before, during, and after care
Use this section to understand booking, pricing, insurance, surgery preparation, aftercare, and the practical details that help each stage of your consultant-led pathway feel clearer.
Patient Support
Choose the information that fits your stage of care
Whether you are booking for the first time, preparing for surgery, or checking recovery guidance, each route is here to make the next step easier.
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Patient Guides
Direct
Booking Route
Clear
Pricing Support
Fast
Response
How To Use This Section
Start with the part of the patient journey you are in
Some patients need booking and pricing guidance first, while others need preparation, discharge, or follow-up information. This section is designed to make each stage easier to find and easier to act on.
Use self-funded or insurance guidance if you are deciding how care will be paid for.
Open the surgery and recovery pages if your treatment is already booked.
Use the FAQ and complaints pages for practical questions and support.
Browse the information most relevant to your next step
Each page is designed to answer the practical questions patients usually have before treatment, on the day itself, and during recovery.
Patient Guides
Plain-English guides on pricing, procedures, cross-border care, and common private healthcare questions.
Self-Funded Patients
Transparent pricing, direct access, and a clear route into consultant-led care without insurance.
Private Health Insurance
Guidance on approvals, insurers, and what to have ready before you book.
Preparing for Surgery
Practical information on fasting, medication, and what to expect before the day of your procedure.
Going Home
Discharge, aftercare, and recovery guidance once your procedure is complete.
Patient FAQs
Answers to common questions about appointments, treatment access, parking, and practical details.
Complaints Procedures
How to raise a concern, make a complaint, and understand the response process.
COVID-19 Guidance
Current safety information on symptoms, attending appointments, and infection-control expectations.
Need Help Choosing The Right Patient Route?
Call +44 (0) 28 7116 5790 or start a booking enquiry and our team will point you to the right consultant, pricing route, or patient information page.