Patient FAQs
Common questions about booking, treatment, pricing, and practical details
Use this page for quick answers to the questions patients most often ask before booking or attending JACE Private Hospital.
FAQ Support
A quick route into the answers patients ask most often
If you cannot find what you need here, our team can help by phone or through the booking route.
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Common FAQs
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Parking
Mon-Fri
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Response
What This Covers
Answers on appointments, treatment access, and practical details
These questions are intended to reduce uncertainty before you book or attend, especially around timing, referrals, pricing, insurance, and the basics of visiting the hospital.
Use the booking page if you are ready to start a consultation enquiry.
Use the pricing and insurance pages if you need more detail than the short answers here.
Call the team if your question relates to a specific consultant or treatment pathway.
Start with the most common questions
Our goal is to respond the same working day and offer appointments this week wherever appropriate.
Yes. You can start with an online booking enquiry or call our team Monday to Friday, 9am to 5pm, and we will guide you into the right consultation.
Not all treatments require a GP referral. Contact our team and we will advise whether referral is needed for the pathway you are considering.
JACE Private Hospital has free parking available for patients and visitors.
The hospital is open Monday to Friday, 9am to 5pm.
Yes. Our consultants are recognised by major insurers, but patients should contact their insurer before consultation to confirm authorisation and cover.
JACE provides consultant-led private care across areas including orthopaedics, endoscopy, vascular treatment, urology, cervical screening, mole checks, and related pathways.
Procedure payment arrangements are explained before treatment is booked. We will provide a clear breakdown of likely costs before you proceed.
This depends on the consultant and the type of review. Any cost will be explained in advance.
Ready To Take The Next Step?
Call +44 (0) 28 7116 5790 or start a booking enquiry and we will guide you into the right consultant-led pathway.