Patient FAQs

Send an enquiry online, or call us Monday to Friday, 9am to 5pm. We'll arrange a consultation with the right consultant.

Call or send an enquiry and our team will offer you the earliest suitable appointment with the right consultant.

Not for most appointments. Some treatments, or your insurer, may need one. Our team will tell you if a referral is needed for the treatment you're considering.

Consultant-led care including hand, wrist and elbow surgery, endoscopy, urology, varicose vein treatment, minor surgery and hernia repair, joint injections, psychiatry, cervical screening and mole checks.

You pay the consultation fee for your first appointment. If you need a procedure, the balance is paid on the day of your procedure. All prices are published on our prices page.

Most new consultations are £250. Vein assessments start from £75, and steroid injection consultations are £220.

Some consultants charge for review appointments, for example £150 with Mr Lappin. Any cost is shown on our prices page and explained in advance.

Yes. Our consultants are recognised by major insurers. Contact your insurer before your consultation to confirm your cover and get any authorisation you need.

The hospital is open Monday to Friday, 9am to 5pm.

Yes. Parking is free for patients and visitors.

Unit 1 & 2, The Vale Centre, Clooney Road, Greysteel, BT47 3GE, on the A2 between Derry~Londonderry and Limavady.